* Achieve new business and renewal targets
* Proactively generate sales opportunities
* Initiate and conduct marketing campaigns to generate own leads and appointments by tele-marketing, mailshots, networking and referrals
* Track and monitor progress of each target market project, monitoring conversion rates for leads, appointments, quote & sales activity
* Provide generation of new business appointments and sales to realise individual new business targets, ensuring all avenues are maximised
* Ensure that full presentations are sent out to market and are actively managed
* Encourage longterm relationships with customers (hitting 90% renewal target)
* Maintain high customer service standards
* Handle complaints in line with FCA guidelines
* Ensure renewals and documentation are processed accurately and on time
* Build long-term client relationships (90% retention target)
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