Senior Motor Trade Account Executive
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Job Purpose
This role is responsible for building and nurturing long-term client relationships, offering personalised insurance advice, and developing tailored solutions to meet clients needs. As the primary point of contact, you will ensure a seamless client experience by providing exceptional service and expert guidance. Your efforts will drive performance and revenue growth, with a focus on delivering good customer outcomes, client satisfaction, and business results.
Key Responsibilities
* Build and maintain strong client relationships, acting as a trusted advisor by leveraging all of PIB s resources.
* Assess client needs and offer tailored solutions.
* Provide exceptional service by reviewing, arranging, and securing the most suitable coverage with competitive pricing.
* Drive income growth and client retention by enhancing transaction activity.
* Monitor and manage own performance to achieve business objectives by providing accurate forecasts and tracking progress against targets.
* Develop and manage a profitable portfolio of motor trade & general insurance business through insurer panels to meet branch goals.
* Collaborate with internal teams to ensure optimal outcomes for clients and support group-wide initiatives including Advisory.
* Cultivate client and insurer relationships to maximise business opportunities and meet KPIs.
* Continuously evaluate and update client insurance programmes, keeping them informed of market changes.
* Ensure timely and compliant processing across core systems, using PIB s platforms effectively for accurate management and reporting.
* Document meetings and communicate relevant actions to the client service team.
* Follow company policies and procedures, proactively identifying and addressing potential issues.
* Report and help resolve breaches, complaints, and errors, while seeking continuous improvement based on QA and compliance feedback.
* Liaise with Finance and Credit Control to promptly address and resolve queries.
* Participate in meetings, events, and training sessions to fulfil CPD requirements.
Required Skills/Qualifications
* Motor Trade insurance experience is essential.
* Strong interpersonal and communication skills.
* Ability to build and maintain effective client relationships.
* Attention to detail and strong organisational skills.
* Ability to work independently and as part of a team.
* Commitment to delivering good customer outcomes and ensuring compliance.
Why Join Us?
* Competitive salary and benefits package
* Flexible working and holiday options
* Pension, enhanced parental leave, and life insurance
* Discounts on technology, travel, and leisure
* Learning and development opportunities
* Volunteering and charity support days
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out.
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