Overview
About the Role An established and growing roofing and construction contractor based in Sussex is seeking a dynamic General Manager to lead and coordinate all internal operations. With a strong presence across the South of England, the company delivers high-quality roofing solutions — both flat and pitched — across a range of commercial, residential, and local authority projects. This senior-level role will take responsibility for the overall performance and smooth running of the office, including HR, compliance, finance coordination, and operational oversight. Reporting directly to the Directors, you'll play a critical role in supporting strategic business growth and ensuring internal teams are aligned, efficient, and well-resourced. The Operations Manager and other departmental heads will report into this position. This is not a site-based or project delivery role, but a central leadership position with broad oversight across people, systems, and business performance.
Responsibilities
* Lead the day-to-day running of the office and support functions, including HR, administration, compliance, and internal coordination.
* Line-manage the Operations Manager and key department leads, ensuring smooth workflows and aligned priorities across all functions.
* Oversee internal processes and systems, driving continuous improvement in operational efficiency.
* Manage all HR-related matters including recruitment, onboarding, performance management, and employee wellbeing.
* Ensure compliance with industry regulations, health & safety standards, and company accreditations.
* Monitor business performance and work with Directors to deliver strategic and commercial objectives.
* Maintain regular reporting and high-level visibility of project performance without being directly involved in delivery.
* Foster a positive, team-oriented culture and act as a central point of leadership within the business.
Qualifications
* Proven experience in a General Manager, Business Manager, or senior leadership role within the construction or roofing sector.
* Strong understanding of the construction lifecycle, with specific roofing experience being an advantage.
* Skilled in team leadership, and office-based operations.
* Commercial awareness with the ability to support financial planning, resource allocation, and process development.
* Excellent organisational, communication, and interpersonal skills.
* Proficient in Microsoft Office and familiar with project or business management systems.
* A confident, solutions-focused leader with the ability to work closely with Directors and represent the business professionally
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