Job Overview
As an Operations Integration Specialist at Thames Water, you will shape the future of our infrastructure by ensuring every project is built to work and to last. You will champion operational needs from concept through to delivery, think strategically, and consider wider operational impacts and implications on operational roles.
Key Responsibilities
* Solution process sign‑off – Represent the end‑user (Operations) during the entire capital delivery project lifecycle and manage expectations of the solution delivery team.
* Outage planning – Work with Operations to plan and schedule outages associated with relevant capital projects, align them with all outage plans, and take ownership of outage requests.
* Gather & interpret data – Engage at a local level, understand site restrictions, analyse site performance, quantify, articulate, and flag risk.
* Stakeholder management – Manage and facilitate meetings, workshops, and progress reviews for projects; manage site access requests.
* Project administration – Monitor project progress from an operational perspective and liaise with all relevant internal and external parties.
* Facilitate testing – Support asset integration and contractor teams with on‑site testing for projects involving complex operational interfaces.
* Operational strategy – Work with system planning to identify gaps between investment plans and operational requirements.
* Operational delivery – Work closely with operational site teams to encourage synergies and deliver project success; be present on site as required to ensure ownership and minimise impact on front‑line teams.
Location & Working Hours
Base location: Thames Gateway or Coppermills – East London (E17 7HE).
Working pattern: 36 hours per week (Monday to Friday).
Key Requirements
* Experience working in operational environments with an understanding of related constraints.
* Proven ability to deliver projects, outcomes, and budgets.
* Strong communication and interpersonal skills with the ability to influence senior internal and external stakeholders under tight deadlines.
* Strong commercial awareness and broad business knowledge.
* Ability to analyse, interpret, and communicate data to drive performance and solutions.
* Self‑motivated, resilient, and able to manage multiple priorities under pressure.
* Knowledge and experience of H&S systems, processes, and procedures.
* Full UK driving licence.
Additional Skills and Experiences
* Formal technical qualification (e.g., apprenticeship or degree).
* Experience in the water industry or similar utilities sector.
* Experience delivering capital projects with a good grasp of risks and dependencies.
* Understanding of contractual testing and experience supporting sign‑off processes.
What’s in it for you?
* Salary up to £52,000 per annum, depending on skills and experience.
* Annual leave: 26 days per year, increasing to 30 days with length of service (plus bank holidays).
* Car allowance.
* Performance‑related pay plan directly linked to company performance measures and targets.
* Generous pension scheme through AON.
* Access to benefits covering health, wellbeing, and finances – including annual health MOTs, physiotherapy and counselling, Cycle‑to‑Work schemes, shopping vouchers, and life assurance.
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