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Job Title: Transport Coordinator - Nights
Location: Crewe, CW1 6FB GB (Main)
Job Description
Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.
We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.
As a Night Transport Coordinator, you'll play a key role at the centre of our operation, where every action you take contributes to our customers enjoying their favourite M&S food.
Our operation in Crewe is looking for candidates who can commit to Nights - 4 on, 4 off | 1800 to 0600.
What’s in it for you?
Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special…
* £32,241.36 per annum + Night Shift Premium
* 20% M&S discount on most things from furniture, fashion, and food
* 20 days’ annual leave plus bank holidays (rising with length of service)
* Discounted rates on healthcare cash plan
* Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
* Amazing perks and discounts via our App to major restaurants and retailers
* Access to a wide range of wellbeing support – including our Employee Assistance Programme
* A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
* Cycle to work scheme
* Supportive Team: Join a close-knit community where collaboration is key
What will you do & what will you need
As part of your role, you will brief and debrief Drivers, being the first point of contact for all drivers and ensuring all queries are fed back. Be accountable for legal license compliance and operational excellence, including cost and service, peak planning/delivery. Provide the highest level of customer care, finding resolutions/escalations of live issues. Monitor all routes ensuring they run on time and escalate to the Team Manager on shift where appropriate. Use effective time management to complete tasks within set time frames, utilizing Kronos exceptions & schedules. Conduct daily administrative tasks related to payroll systems, queries, holidays, etc.
Ideally, you will have experience in administration within a busy transport environment, be PC literate with Word and Excel experience, and have great attention to detail.
Who are we and where will you be?
At Gist, we are united by our core values; with safety and people at the heart of everything we do. We are progressive, accountable, collaborative, and ethical. Gist will play an integral part in the M&S journey, pushing boundaries to lead the retail industry into a greener, speedier, and more inspiring era.
Gist Crewe is one of our original distribution centres, built in 1981 to service the M&S Food contract. We have adopted innovative technologies to ensure our customers get the most out of their supply chain. Operating two daily cycles, we receive both chilled and ambient M&S Food products from suppliers. We sort and pick products for each M&S Food store serviced by the Crewe depot, delivering within a 15-minute window. The depot also operates as a cross-docking hub for frozen and temperature-controlled logistics. Peak periods include Mother’s Day, Easter, Christmas, and M&S promotional events throughout the year.
Apply today and join us on the road to success
Upon application, if successful, you will be contacted for an initial introduction call to discuss the role and next steps. We reserve the right to close the vacancy early in case of overwhelming responses or changes in business priorities.
Gist aims to be an inclusive organization. If you require reasonable adjustments during our recruitment process, please share those requirements when applying. We will do our best to meet your needs and ensure a fair, transparent process.
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Recruiter: Kobayashi, Stephanie
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