An excellent opportunity has arisen to work at the Royal Marsden Hospital within the Private Care Consultant Billing Team. The successful candidate should ideally have previous experience working with consultants in a private care environment.
Role: Consultant Billing Manager
You will be responsible for overseeing a variety of tasks, including managing the Consultant Billing Team. This team handles a portfolio of consultants, from account setup and maintenance to investigating billing accuracy, managing queries, and addressing debt escalations within the Billing and Credit Control department.
The role requires strong communication and negotiation skills, with the ability to handle issues tactfully and diplomatically, while maintaining a firm approach when necessary. You will work autonomously and proactively to drive team performance, ensuring billing and debt targets are met, and support consultants using the service.
You will also build and maintain relationships across the Private Care Directorate, collaborating with teams to improve the Consultant Billing offering and meet all KPIs.
Working closely with Credit Control, Billing Managers, and Team Leaders, you will identify query trends and implement corrective actions to prevent delays in consultant payment processing.
Candidates should have a flexible approach to duties and the ability to work both independently and as part of a team. Excellent communication, administrative, and IT skills are essential, along with a supportive attitude towards new initiatives.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre, committed to providing the best cancer care and advancing cancer research. We employ over 4,500 staff across various roles, including nursing, medical, science, radiography, pharmacy, occupational therapy, finance, and administrative services, across two hospitals in Chelsea, London, and Sutton, Surrey, plus a Medical Daycare Unit in Kingston Hospital.
We value life highly, and our staff are dedicated to excellence in all we do. We offer a stimulating environment, diverse staff benefits, learning and development opportunities, and clear career pathways. Flexible working options are available to support work-life balance. We seek employees who aspire to excellence, share our values, and can contribute to our ongoing success.
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