Reporting directly to the Managing Director, this HR Consultant position sits within a boutique HR consultancy that prides itself on the service it offers its clients and family-feel culture.What’s in it for you? * Work hours: Monday to Friday, 9am to 5pm * Salary: Circa £50,000, depending on experience * Pension scheme * Plenty of progression opportunitiesHR Consultant Responsibilities: * Act as the first point of contact for a dedicated set of accounts, both for ongoing and ad-hoc HR work * Use your intense knowledge to guide clients and deliver exceptional HR support * Develop bespoke HR plans for clients and support with delivery and implementation, ensuring they are delivered to agreed timescales * Manage various complex employee relations cases, taking the lead on investigations, working autonomously to make final decisions * Undertake grievance, disciplinary, and capability investigations and make recommendations * Assist clients with TUPE transfers, company restructures, and redundancies * Provide guidance and hands-on support with sickness absence * Attend and lead a range of meetings and hearings, depending on what is required by the client * Collate data and produce management reports * Create HR documents including specialist contracts of employment, policies and procedures, letters relating to formal proceedings, and general HR and recruitment correspondence * Ensure HR databases and client records are well-maintained and contain accurate information * Support the internal team where necessary, sharing your knowledge and insights with the junior team and supporting their growth and developmentHR Consultant Skills and Experience: * Extensive HR experience, we expect the successful candidate to already be operating as a HR Consultant, HR Manager or HR Director * A HR-related qualification would be preferable, such as CIPR Level 5, MCIPD or FCIPD * Proven track record of managing complex ER cases and confident working on several cases at once * Demonstrates experience of taking the lead on investigations and hearings of disciplinaries and grievances * Has exceptional generalist HR knowledge and stays up to date with the latest employment law * Strong interpersonal and communication skills with the ability to liaise with several clients and confident in providing guidance and coaching * Articulate, confident handling queries and sharing constructive feedback * Excellent customer service skills, comfortable engaging with new business enquiries and quoting process or our products and services * Enjoys an autonomous role and is confident taking the lead and using initiative * Exceptional organisational skills and a proven ability to work under pressure whilst ensuring accuracy, quality and attention to detail at all times * Possesses a driving license and can travel to clients within the Midlands