Facilities Manager Our international law firm client is seeking an experienced Facilities Manager who can contribute to the operational excellence and continued growth of their Cheltenham office. Competitive salary 09:30-17:30 (Monday-Friday) Hybrid working (3 days office / 2 days remote) Employee benefits include 25 days annual leave and long service accrual, access to corporate gym membership rates & other lifestyle and family friendly benefits! You will be primarily responsible for the day-to-day operations of the Cheltenham office and its facilities team, including the management of associated contractors and suppliers. The role will work closely with regional Facilities Managers and support the London-based Head of Facilities across a wide range of projects. Facilities Manager Key Responsibilities: Manage the Facilities Helpdesk, ensuring efficient handling of queries related to heating, reactive works, access requests, administration, and general building maintenance Support the Head of Facilities, Director of ICS with Cheltenham and firmwide projects, day-to-day tasks, and innovative ideas aligned with the Firm’s values Monitor and manage Cheltenham OPEX and CAPEX budgets, including completing the annual budget Manage the Cheltenham aspects of the M&E contract, ensuring KPI compliance, adherence to the planned preventative maintenance schedule, and logging issues with appropriate SLAs Ensure compliance with legislation and best practices in FM areas, particularly M&E and building functions, and maintain related records and systems Conduct regular one-to-one catch-up meetings with the team to support performance Liaise with the Marketing Events team and DE&I regarding Cheltenham events and facilities requirements Facilities Manager Skills & Requirements: Proven experience within a Facilities Helpdesk role within a law firm Excellent communication skills with the confidence to liaise with personnel at all levels of the Firm and with external contacts Commercial mindset and committed to driving high standards Highly motivated individual who will be able to use own initiative