Overview
Are you a detail-oriented individual with a passion for administration tasks? This is an opportunity to use your skill set in a rewarding environment with the welcoming and specialized support team at Gorseway care home. As a Bank Administrator/Receptionist, you will be responsible for various administrative duties, including answering phone calls, maintaining the office diary, and ensuring all files are up to date.
Main duties of the job
The role involves a range of administrative tasks, such as answering the telephone, taking and relaying messages, and directing calls to the appropriate person. You will also be responsible for maintaining the office diary, scheduling appointments and meetings, and communicating effectively with residents, families, staff, and other professionals. Ensuring the safeguarding of residents, keeping files up to date, and attending staff meetings are also part of your duties.
About us
Agincare is a family-run business that has been caring for and supporting people since 1986. As one of the UK\'s largest care providers, Agincare has over 4,500 team members and more than 100 locations across England, including care and nursing homes, home care branches, extra care schemes, supported living properties, and live-in offices. Agincare is committed to supporting care leavers and offers a guaranteed interview or an informal conversation about career opportunities.
Job responsibilities
Package Description:
Are you a detail-oriented individual with a passion for administration tasks? Are you looking to use your skill set in a rewarding environment with our welcoming and specialised support team at Gorseway care home?
Come and join the Agincare family as an Bank Administrator/Receptionist
Where you\'ll be working
* Click here to view the care home https://www.agincare.com/care-homes/hampshire/gorseway-nursing-home-hayling-island/
* Care Quality Commission rating - https://www.cqc.org.uk/location/1-5859745443
As an Agincare employee you\'ll enjoy
* £12.25 per hour
* Refer a friend scheme earn up to £1000
* Fully funded training up to QCF Level 5
* Company pension scheme
What is required from you?
* A minimum of 12 months on your right to work
* You will be a self-motivated and organised individual with experience within an administrative function, ideally in the Health & Social Care industry. You will be able to demonstrate excellent listening, verbal and written communication skills and have a good level of IT competency.
* This is a bank role with availability to work from 9am to 5pm every Saturday and Sunday
A day in the life of an Administrator
* Answer the telephone, take and relay messages and direct calls to the appropriate person
* Maintain the office diary, scheduling of appointments and meetings as required and do so with access to the managers outlook calendar.
* Communicate effectively with residents, families, staff, and other professional such as GP, DN and others who may visit the home
* Understand the arrangements for ensuring that residents are safeguarded against the risk of abuse by identifying the possibility of abuse and preventing by responding appropriately.
* Ensure all files are up to date and ready for auditing as required.
* Attend staff meetings as required to take minutes for the dissemination of information about the service and service development, peer support and exchange of ideas.
About Agincare
Were a family run business that\'s been caring and supporting people since 1986.
With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow. We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
*Subject to terms and conditions
HAYSP
Person Specification
Qualifications
* You will need to be a self-motivated and organized individual with experience in an administrative function, ideally in the health and social care industry. Strong listening, verbal and written communication skills, and a good level of IT competency are also required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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