Pay Rate: Competitive
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift Patterns: Mon - Wednesday nights 19:30 - 07:00, Thursday 19:30 - 03:00
Location: Belfast
DHL, an award-winning leading supply chain business, is seeking a First Line Manager to play a vital role in coordinating our daily logistics requirements. To succeed in this role, you should have comprehensive knowledge of supply chain supervisory practices and a demonstrable understanding of warehouse procedures, including storing goods and dispatching orders.
WHAT DOES THE ROLE ENTAIL?
1. Managing a safe operation and role modeling a Safety-First Culture by applying and improving Safety Standards.
2. Implementing Behavioral-Based Safety (BBS) program as a daily practice to confirm behaviors and processes.
3. Conducting incident investigations within the workplace and ensuring safety regulations and procedures are followed.
4. Understanding health and safety risks in your area and taking actions to eliminate or minimize these risks according to an agreed plan.
5. Ensuring that Standard Operating Procedures (SOP) and Work Instructions (WI) are up to date and accessible, with employees working according to established standards.
6. Acting as the secondary point of contact for the customer regarding site operation matters, building trust and ensuring strong engagement.
7. Conducting regular reviews with shift managers on operational performance and KPI delivery.
8. Managing daily operations to meet commitments to both customers and internal processes.
WHAT DO WE NEED FROM YOU?
* Minimum 12 months warehouse operations experience
* Experience in team management
* Sustainability & Health and Safety awareness
* Excellent verbal and written communication skills
* Proactive attitude with passion and commitment to first-time right results
Successful candidates must undergo a basic Access NI check; a criminal record will not necessarily disqualify applicants.
The company's data handling and storage policy is accessible via the application form or upon request. The company's ex-offender policy is also available upon request.
WHY CHOOSE US?
Along with competitive pay, you will enjoy an award-winning range of benefits including:
* On-site benefits: free parking, canteen provisions
* Free confidential 24/7 GP service
* Discounts on retail, childcare, gym memberships, and more
* Affordable loans and enhanced pension scheme
* 24/7 employee support for you and your family, including free counseling and more: https://careers.dhl.com/global/en/dsc-benefits
OUR APPROACH TO DIVERSITY & INCLUSION
We ensure all our resourcing activities are fair, transparent, and consistent across the UK. Learn more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management, keeping the world moving. Our teams work across industries including retail, automotive, healthcare, and more, delivering for our customers worldwide.
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