TheHousingAllocationsAdministrativeOfficerwillplayakeyroleinsupportingtheimplementationofanewITsystemwithintheAllocationsTeam.Theprimaryfocusofthistemporaryroleistoensurethatexistingrecords,documents,andapplicantinformationareaccuratelydownloaded,saved,organised,andmigratedinpreparationforthenewsystem. Alongsidethis,thepostholderwillprovidegeneraladministrativesupporttomaintainsmoothdaytodayoperationsduringthetransitionperiod. KeyResponsibilities DocumentHandling&DataPreparation(PrimaryFocus) ?Download,save,andcataloguelargevolumesofdocumentsfrommultiplesources(sharedinboxes,portals,legacysystems). ?Create,organise,andmaintainstructureddigitalfolderstosupportthemigrationtothenewITsystem. ?Ensureallapplicantrecordsarecomplete,uptodate,andstoredinthecorrectformatfortransfer. ?IdentifymissingorinconsistentinformationandflagthistoAllocationsOfficersforfollowup. ?Supportthecleansingofexistingdatatoensureaccuracy,consistency,andcompliancewithdataprotectionrequirements. ?Assistwithmappingexistingrecordstonewsystemfieldsorcategories(trainingprovided). ?Workcloselywiththeprojectteamtoensuredocumentsarereadyforuploadormigrationaccordingtoagreedtimelines. SupportforNewITSystemImplementation ?AssisttheAllocationsTeaminpreparingdocumentationandrecordsforsystemtestingandgolive. ?Follownewprocessesandworkflowsintroducedaspartofthesystemrollout. ?Providefeedbackondocumenthandlingprocessesandhighlightanyissuesencounteredduringpreparation. ?Helpensurecontinuityofservicebymaintainingaccuraterecordsthroughoutthetransitionperiod. GeneralAdministrativeSupport ?Managesharedinboxes,downloadattachments,andallocatecorrespondenceappropriately. ?Preparestandardletters,emails,andnotificationstoapplicants. ?Carryoutscanning,filing,photocopying,andotherroutineadmintasks. ?Updatespreadsheets,trackers,andmonitoringtoolsasrequired. ?Supportofficerswithbasicapplicationchecks,changesofcircumstances,anddocumentverification. ?Respondtostraightforwardenquiriesfromapplicantsandinternalcolleagues,signpostingwherenecessary. Skills&ExperienceRequired ?Strongadministrativeexperiencewithahighlevelofaccuracyandattentiontodetail. ?Confidenthandlinglargevolumesofdocumentsanddigitalfiles. ?GoodITskills,includingexperiencewithdocumentmanagementsystemsandMicrosoftOffice. ?Abilitytofollowstructuredprocessesandworkmethodically. ?Experienceinhousing,localauthority,orcustomerserviceenvironmentsishelpfulbutnotessential. ?Comfortableworkinginafastpacedenvironmentduringaperiodofchange. HousingAllocationsAdministratorHousingAllocationsAdministratorHousingAllocationsAdministratorHousingAllocationsAdministratorHousingAllocationsAdministratorHousingAllocationsAdministrator