Credit Controller – Manage multi-class accounts, multi-currency transactions, and debt recovery in broking. An opportunity has arisen for an experienced Credit Controller to join our team. This role is ideal for someone with a background in credit control within the broking or insurance industry, particularly with experience managing multi-class accounts across aviation, marine, and property. This is a full time permanent position, working in the office 3 days a week in Central London. The company offer exceptional company benefits, working arrangements and a clear progression pathway. Key Responsibilities: Prepare and issue monthly broker statements. Allocate received funds and request closings/slips from brokers. Pursue outstanding debt via telephone, email, and meetings to secure timely payment. Identify and escalate aged debt that requires a Notice of Cancellation (NOC). Build and maintain strong relationships with both internal teams and external brokers. Chair regular meetings with business units to address and resolve credit control issues. Review and improve existing credit control processes to drive efficiencies. Analyse and identify discrepancies in booked premiums, working with technical teams to correct errors. Resolve unallocated cash and provide feedback on issues causing mispostings. Manage and monitor the shared Accounts Inbox. Support management with reporting, analysis, and ongoing process enhancements. Assist accountants with the annual review and audit process. What We’re Looking For: Experience in a credit control role within broking or insurance is essential. Experience working in an IBA function within a broking, insurer, or MGA environment. Knowledge of multi-class accounts, including aviation, marine, and property. Strong reconciliation skills and an understanding of broker accounting systems. Experience working with multi-currency transactions. Previous use of Eclipse would be beneficial. Confident communicator, with the ability to build and maintain professional relationships via telephone and email. Proactive problem solver with excellent attention to detail.