Internal Sales Manager
About the Role
We are seeking a motivated and customer-focused Sales Manager to join our clients team in a fast-paced hydraulics company.
This is a hands-on role that combines counter sales, telephone/email support, and account management. You will be responsible for handling customer enquiries, providing expert advice on hydraulic components and solutions, and building lasting relationships with clients to drive long-term business growth.
Key Responsibilities
Manage incoming sales enquiries via phone, email, and in-person
Provide excellent service to walk-in and trade counter customers
Prepare and issue accurate quotes (phone, email, and face-to-face)
Build and maintain strong, long-term customer relationships
Manage and grow an assigned portfolio of customer accounts
Advise customers on the most suitable hydraulic components and system solutions
Identify parts and respond to technical product queries
Liaise with suppliers to source products and secure competitive pricing when required
Negotiate pricing while protecting healthy profit margins
Keep accurate records and update the internal CRM/system
Work collaboratively with the wider team to support day-to-day operations
Skills & Experience Required
Previous experience in a sales role (internal sales or trade counter experience is highly desirable)
Basic understanding of hydraulic components (or a strong willingness to learn quickly)
Excellent communication and customer service skills
Proven ability to build and maintain long-term customer relationships
Confidence in handling technical enquiries (training will be provided)
Good commercial awareness, including pricing and margin management
Strong organisational skills with excellent attention to detail
Ability to thrive in a fast-paced, busy environment
Personal Attributes
Positive, upbeat, and self-motivated attitude
Genuine enthusiasm for learning and developing technical product knowledge
Strong team player with a hands-on, proactive approach
Ability to work well under pressure
Solution-oriented mindset with a focus on results
Passion for delivering excellent customer service and contributing to business success
To apply, please send a copy of your CV and a covering letter to alex. drury @ nmsrecruit. com or, alternatively, submit your application via the link below.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
JBRP1_UKTJ