Contract & Performance Manager Belfast 37.5 hours | Monday–Friday Temporary | Immediate start £22.65 per hour We are currently recruiting a Contract & Performance Manager to support the delivery and oversight of planned maintenance and construction contracts. This is a senior role within asset management, focused on performance monitoring, contract governance, reporting, and continuous improvement. The Role Reporting to the Senior Contract & Performance Manager, you will play a key role in ensuring construction and planned maintenance contracts are delivered in line with NIHE policies, legislation, SLAs and KPIs. You will manage performance reporting, provide contract governance assurance, lead a specialist team, and support the delivery of a high‑quality, value‑for‑money service. Key Responsibilities Support and coordinate contract monitoring across planned maintenance and construction contracts Develop and implement performance monitoring frameworks, integrating best practice and legislative requirements Manage and lead professional and technical staff to deliver effective support services Provide contract advice, guidance, escalation support and dispute resolution Produce monthly, quarterly and annual KPI, performance and financial reports Monitor underperformance, implement improvement plans and track progress Collate management information for statutory returns, audits, FOI requests and Assembly Questions Maintain accurate reporting systems and data integrity across relevant IT platforms Support risk management through maintaining and updating the team Risk Register Assist with mobilisation of new contracts and contribute to procurement activity Prepare business cases, tenders and quotations in line with financial and procurement regulations Handle second‑stage complaints and maintain high standards of customer service Contribute to training, development plans and continuous improvement initiatives Represent senior management as required and maintain effective stakeholder relationships Ensure compliance with all NIHE policies, governance frameworks and legal requirements Essential Criteria Applicants must demonstrate the following: Qualifications Degree or Level 6 qualification in a construction‑related discipline OR Equivalent CPD/experiential learning with at least 5 years’ construction industry experience Professional Membership Chartered status in a recognised building profession or commitment to achieving chartered membership or an agreed professional qualification Experience Minimum 5 years’ relevant construction experience in the last 5 years At least 3 years’ experience managing, overseeing or reporting on contractual KPIs within construction contracts Demonstrable experience in at least two of the following: Developing or implementing construction contract processes and procedures Providing advice and guidance on construction contract matters Delivering training or presentations on construction contract performance Procuring construction contracts and contributing to lessons‑learned activity