Description
The starting salary for this role is £33,552 per annum based on a 36-hour working week. This is an up to 2-year fixed term position/ secondment opportunity, with the potential for a further 3-year extension when funding is confirmed.
Surrey County Council is launching a new function to deliver the Connect to Work programme. As Programme Support Officer you will support the Programme Coordinator with accurate and timely record keeping, data entry and management, and admin as required such as supporting events and preparing paperwork. This role is ideal for those with attention to detail and used to working in a fast-paced, target-driven environment, playing a vital role in the programme's success and impact for Surrey residents.
The role is hybrid with at least one day a week in Woodhatch Place, Reigate (usually Tuesday) and may occasionally also involve travel across Surrey and further afield.
Our Offer to You
1. 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
2. Option to buy up to 10 days of additional annual leave
3. A generous local government salary related pension
4. Up to 5 days of carer's leave and 2 paid volunteering days per year
5. Paternity, adoption and dependents leave
6. An Employee Assistance Programme (EAP) to support health and wellbeing
7. Learning and development hub where you can access a wealth of resources
8. Wellbeing and lifestyle discounts including gym, travel, and shopping
9. A chance to make a real difference to the lives of our residents.
About the Team
The Economy and Growth function, consisting of over 40 people, is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers like Amazon, McLaren, and Samsung to strengthen the regional economy, which is home to 110,000 businesses and contributes £50 billion annually to the UK economy.
We are establishing a new team within the Economy and Growth function to deliver the 'Connect to Work' supported employment programme. This ambitious new initiative is part of a national roll-out by the Department for Work and Pensions (DWP). Launched through the government's 'Get Britain Working' White Paper, this initiative is part of a broader range of programmes addressing skills gaps, responding to employer need and driving local growth to achieve the best outcomes. Connect to Work will use the established model of Individual Placement and Support (IPS) which is an evidence-based 'place then train' method of supported employment.
About the Role
Funded by Department for Work and Pensions (DWP), Connect to Work will utilise established supported employment methods to support hundreds of Surreys' residents to find and maintain competitive employment. Through accurate and timely data entry and management, you will help ensure compliance with contract requirements. You will become an expert user of a bespoke Customer Relationship Management (CRM) system and help to ensure that this is up to date as well as recording information on DWP's Provider Referrals and Payments system (PRaP).
You will support the Programme Coordinator with coordinating the employment support offer across Surrey, acting as a key connector to services in the Council and those delivered by partners to help achieve wider service outcomes. A new 'people' resident portal will be utilised for referrals, and you will help to record and respond to queries coming through this.
You will also provide support to the team as required including aspects such as supporting financial management, overseeing invoices and purchase orders and supporting events and meetings.
Your Application
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with
10. Experience of using CRM systems and/or people centred databases
11. Experience of working with colleagues to secure information
12. Experience analysing and presenting data to inform decision making
13. Experience with general administration tasks
14. Experience supporting finance processes
To apply, we request that you submit a CV and you will be asked the following 3 questions:
15. Please outline your experience of using CRM systems and ensuring records are accurate, secure and up to date.
16. Please outline your experience of providing general admin support in aspects such as paperwork, financial support and diary management.
17. Tell us about any experience you have of supporting employment support programmes (or other similar services) and the role you played.
Before submitting your application, we recommend you read the job description and our to get an insight into working at Surrey.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
The job advert closes at 23:59 on the 25th November 2025 with interviews to follow.
We look forward to receiving your application,