Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for five consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
We are seeking an experienced EHCP Coordinator on a part-time basis to provide a smooth and efficient administrative support to the EHCP function and to the Integrated Administration Team. The successful applicant will have experience of secretarial support in a health care setting and will be able to demonstrate excellent organisational and workload management skills.
Main duties of the job
The successful candidate will have excellent written communication skills and have an efficient and confident approach to dealing with staff, patients, relatives and outside agencies as required.
The post holder will be required to undertake some general administrative duties within the service which directly support the work of the multi-disciplinary teams.
Working for our organisation
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.
They are:
We are kind.
We are respectful.
We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Probationary Period
This post will be subject to a probationary period.
High Cost Area Supplement - Outer London
This post also attracts payment for High Cost Area Supplement of 15%of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941 - per annum, pro rata for part time).
Use of AI
Please see attached document regarding acceptable use of AI
during the recruitment process.
Detailed job description and main responsibilities
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
Please contact or on 07814 464 242 if you have any questions about the role
Person specification
Experience
Essential criteria
1. Working in a busy office environment5
2. Significant administrative experience
3. Creating and maintaining office systems
4. Handling sensitive and confidential information
Desirable criteria
5. Working in an NHS environment
6. Experience of working with colleagues to obtain resolution for service user(s)
7. Success in working collaboratively across professions and services
8. Experience of working autonomously
Skills
Essential criteria
9. Advanced level IT skills
10. Establish and maintain good working relationships
11. Ability to prioritise work, meet tight deadlines and work independently
12. Positive and effective team worker with effective self-management and motivation
13. Excellent interpersonal skills
14. Team Player
15. Clear communication skills including excellent writing, data entry and presentation skills
16. Able to construct and deliver clear information/instruction to others
17. Able to multi-task
18. Able to analyse interpret and use information
19. Organise and prioritise own workload
Knowledge
Essential criteria
20. An awareness of NHS priorities.
21. Good working knowledge of Outlook, Word, Excel, PowerPoint, Access
22. Update and maintain efficient administration systems
23. Awareness of EHCP Statutory and Essential requirements
Qualification
Essential criteria
24. NVQ level 2 or equivalent standard of literacy and numeracy
25. NVQ level 3 in relevant subject or equivalent level of proven experience
26. CPD
Other
Essential criteria
27. Commitment to continuing professional development.
28. To be aware and demonstrate the Trust values
29. To be able to travel effectively throughout the Trust
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
30. A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
31. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
32. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
33. Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.