Job Opportunity: Customer Service Representatives - Corby We are excited to partner with a large client in Corby who is currently seeking Customer Service Representatives to join their busy Customer Interaction Department. This role offers an ongoing contract with the potential to become permanent for the right candidate. Key Details · Training Period : Approximately 7 weeks, 9:00 am - 3:00 pm, Monday to Friday. · Post-Training Shifts : Monday to Friday, between 8:00 am - 6:00 pm (7.5 hours/day). · Additional Shifts : · Occasional evenings up to 10:30 pm. · 1 in 5 Saturdays and 1 in 6 Sundays. · 2 bank holidays per year. Main Duties · Handling customer enquiries via incoming telephone calls. · Identifying and ordering spare parts and accessories. · Cross-selling products where applicable. What We're Looking For The ideal candidate will possess: · Strong communication skills, both verbal and written. · Confidence and the ability to use their own initiative. · Excellent attention to detail. · A highly customer-focused attitude. · Proficiency in basic computer applications. · Flexibility and a positive mindset. Additional Information · Hybrid working may be available after 12 weeks, depending on business needs. · This role offers an excellent opportunity for career development within a dynamic team. If you are interested in this exciting opportunity and would like to discuss the role further, please contact us at: 01536 481120 We look forward to hearing from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.