As a Remote Lead Cognitive Behavioural Therapist, you will combine expert clinical practice with leadership, supervision and service development responsibilities. You will deliver high-quality, evidence-based CBT while leading on clinical governance, quality improvement and the ongoing development of remote mental health services, ensuring excellent outcomes for clients and an outstanding customer experience.
Clinical responsibilities
* Deliver high-quality CBT and low-intensity psychological interventions, supported by comprehensive assessment, formulation and evidence-based care planning.
* Provide therapy via remote delivery models, including telephone and video consultations, in line with client preferences and service pathways.
* Manage CBT and online CBT cases in line with Bupa's clinical pathways, sessional limits and private medical insurance allowances, working towards recovery-focused goals.
* Provide signposting, onward referrals, one-off assessments, wellbeing support and coaching as required.
* Deliver group psychoeducation, workshops and remote wellbeing training to promote mental health awareness and resilience.
Leadership, supervision and governance
* Provide clinical supervision, advice and consultation to therapists, ensuring high standards of clinical quality, safe practice and adherence to pathways.
* Attend and contribute to individual and group clinical supervision and monthly team meetings in line with professional and organisational requirements.
* Uphold and actively contribute to high standards of clinical governance, including clinical effectiveness, safety, risk management, incident management and continuous quality improvement.
* Conduct clinical audits, oversee complaint review and investigation activity, and support audit processes across the team.
* Ensure compliance with operational control standards including ISO, privacy and information security, Bupa quality standards, clinical governance frameworks and legal requirements.
Service development and people leadership
* Contribute to the review, development and implementation of processes and protocols to support safe, effective and scalable remote service delivery.
* Support recruitment, interviewing, induction, training, mentoring, coaching and appraisal of team members.
* Lead and contribute to service line development, project work, process mapping and continuous improvement initiatives.
* Develop, review and contribute to business support and clinical materials.
* Work closely with operational managers and clinical leads to ensure outstanding clinical quality, commercial awareness and a consistently excellent customer experience.
* Work effectively within the wider Mental Health Support Team in a collaborative supervisory and leadership capacity.
Essential
* Postgraduate Diploma in High Intensity Cognitive Behavioural Therapy (BABCP accredited).
* Full BABCP accreditation.
* Minimum of 3 years' experience delivering high-intensity CBT to working-age adults with a range of presentations.
* At least 6 months' experience delivering high-intensity CBT to corporate clients.
* Strong performance record, demonstrating consistent effectiveness in role.
* Proven experience working within Bupa services, meeting or exceeding performance expectations.
Desirable
* Additional specialist psychological training or accreditation.
* Experience in leadership and advanced practice activities, such as supervision, coaching, mentoring, training, auditing or service development.
* Supervisor training and/or management or leadership experience, broad experience within general adult mental health.
* Strong IT capability, including use of Microsoft systems and electronic clinical record systems.
* Ability to manage and prioritise complex workloads within demanding timeframes.
* Excellent clinical judgement, application of evidence-based practice and case management skills.
* Proven commitment to high-quality customer service and client engagement.
* Strong written, verbal and presentation skills.
* Experience managing a caseload, working towards utilisation, outcome and performance targets.
* Highly organised, resilient and able to work autonomously within a fast-paced environment.
* Collaborative team player with strong problem-solving skills and commercial awareness.
Benefits
* 25 days holiday (pro-rata), increasing through length of service, with option to buy or sell.
* Bupa health insurance as a benefit in kind.
* An enhanced pension plan and life assurance.
* Support with travel costs via a season ticket loan or Cycle2Work.
* Performance-based bonus.
* Monthly supervision paid for.
* Up to 100% of accreditation application paid for.
* Full induction and training provided.
* Support with your CPD.
* Onsite gyms or local discounts where no onsite gym available.
* Various other benefits and online discounts.
* Opportunities for career development around Bupa.
* Option to join dental insurance scheme at a discounted rate.
* Access to our Digital GP platform on your mobile.
* Emotional wellbeing support.
* Access to family mental health line.
* Financial wellbeing channels.
* Support for carers.
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