Job Description: Senior Digital Product Manager
Location: Manchester (Bupa Place) OR London (Angel Court) - Weekly travel to office required. Hybrid/Flexible working Full-time - 37.5 hours Permanent Salary: Competitive, plus Bupa Benefits
Overview
We are looking for an experienced and passionate Digital Product Manager to join our Health Services Team. This role is perfect for someone who thrives on autonomy and is eager to take full ownership of their domain. As the driving force behind the team, you will have the independence to shape strategy, make key decisions, and deliver impactful solutions. You will collaborate with passionate and talented colleagues, and always have the support of experienced senior leaders, including the Head of Digital Transformation.
Responsibilities
* Define and deliver the strategy, roadmap, and backlog for a digital product squad, working closely with cross-functional teams to ensure alignment with both user needs and business goals.
* Ownership of the squad Objectives Key Results (OKR), roadmap, and backlog: define and maintain the OKRs, strategy, roadmap, and backlog for a digital product, with senior support, establishing clear initiatives, priorities, and timeframes.
* Domain ownership: become an expert of your digital product domain and collaborate with a diverse team to deliver exceptional digital customer solutions that align with business objectives.
* Product delivery: lead the team in prioritising delivery work, unblock the team, make launch plans, and ensure a high‑quality end product.
* Collaborative roadmap and backlog management: partner with business and technical leads to shape and refine the digital roadmap and backlog, ensuring alignment with strategic goals and customer needs.
* Customer understanding: identify customers and their needs, act as the voice of the customer within the team to create shared context.
* Stakeholder management and communication: engage and manage relationships with key stakeholders, ensuring their needs and expectations are met, keeping them informed of progress and outcomes, and clearly articulating how the squad’s work aligns with company objectives.
Qualifications
* Proven experience in digital product management, ideally in healthcare.
* Strong understanding of user‑centred design and agile methodologies.
* Excellent stakeholder management and communication skills.
* Proficiency in tools such as Jira, Azure DevOps, Confluence, Miro, Figma, and Amplitude.
* Experience working within an enterprise Product Operating Model.
* A data‑driven mindset with a passion for improving customer journeys.
Benefits
* 25 days holiday, increasing through length of service, with option to buy or sell.
* Bupa health insurance as a benefit in kind.
* Enhanced pension plan and life insurance.
* Free health assessment for you and your spouse.
* Target bonus of 10% based on individual and company performance.
* Onsite gyms or local discounts where no onsite gym available.
* Various other benefits and online discounts.
Equal Opportunity
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone who needs them.
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