Position: Service Coordinator Location: Hemel Hampstead Company: Learnd UK Job Type: Full-Time - Permanent Learnd UK is growing rapidly and expanding across new regional hubs. We are looking for a proactive Service Coordinator to support our Operations, Service Desk, Maintenance, and Finance teams in delivering excellent customer service and efficient operations from learnd Hemel office. Key Responsibilities Coordinate engineers, maintenance tasks, and remedial works Manage service planners, bookings, accommodation, and schedules Liaise with customers via phone and email Process reports, quotations, invoices, and supporting documents Support finance activities including invoicing and credit control Assist with parts ordering and supplier coordination Support Operations Managers with reporting and contract profitability Help improve business processes and operational efficiency Requirements Minimum 2 years’ experience in service coordination or customer service Strong organisational and communication skills Experience with CRM/service management systems Ability to multitask and work under pressure Proactive, detail-oriented, and a strong team player Right to work in the UK Benefits Competitive salary benefits Healthcare cash benefit Enhanced sickness, maternity, paternity & adoption policies Employee Assistance Programme Cycle to Work Scheme Death in Service Policy