Job Description
* Assist in the overall management of the Paddle Club, ensuring smooth and efficient operations.
* Support the General Manager in driving membership sales and retention through excellent customer service and engagement initiatives.
* Coordinate and manage events, tournaments, and coaching sessions, ensuring they are well-organised and successful.
* Oversee the maintenance and cleanliness of the facilities, ensuring a safe and welcoming environment for all members.
* Handle member inquiries, complaints, and feedback, resolving issues promptly and professionally.
* Supervise and train club staff, fostering a positive and productive working environment.
* Assist in the development and implementation of marketing strategies to promote the club and attract new members.
* Monitor and report on club performance, providing insights and suggestions for continuous improvement.
Qualifications
* 2+ years’ experience in a team leader, supervisory or management role.
* Ideal experience in LTA
* Must have a passion for Padel, Racket Sports and all things health and fitness.
* Full availability to work evenings, weekends, and holidays.
* Excellent written, oral communication, and organizational skills.
* Proven attention to detail.
* Proficient in problem solving and able to work proactively within a team environment to meet established corporate goals and sales objectives.
* Ability to lead and motivate team.
* Desire for career growth within the company.
Additional Information
* Think without limits - Think fast, fearlessly, and take the team with you.
* Own it and back yourself - Own the basics, own your role, and own the results.
* Be relevant - Relevant to our people, our partners, and the planet.