Repairs manager

Job Title: Repairs Manager

Location: Staffordshire

Salary: £57,000

Build Recruitment are delighted to be partnering with a local Housing association to recruit a Repairs Manager to lead the operational delivery of their in-house responsive repairs team.

This is a fantastic opportunity for a confident, hands-on leader with strong commercial awareness and a passion for delivering excellent customer service. You'll manage a team including supervisors and surveyors, drive service improvement, ensure compliance and value for money, and contribute to wider business and strategic goals.

Key Responsibilities for the Repairs Manager role:

* Lead day-to-day delivery of emergency, routine, and out-of-hours repairs
* Manage and develop the in-house repairs team, including external contractors
* Oversee budgets, KPIs, performance reporting, and service planning
* Drive continuous improvement and customer satisfaction
* Ensure compliance with H&S legislation, internal policies, and regulatory standards
* Oversee fleet, supply chain, and contractor management
* Contribute to long-term strategic and business planning

What You'll Bring as a Repairs Manager

1. Proven leadership experience in responsive repairs or a similar environment