Company Overview
G A M Deliveries is a Customer Focused multi-drop delivery company. Our mission is to recruit reliable Delivery Drivers who are passionate, committed and show the same Customer Care values as we do.
Summary
We are seeking an Experience Manager to join our team in the logistics sector, located in Deeside. This role is pivotal in ensuring that our delivery operations align with our customer care values and enhance overall service quality.
Responsibilities
* Oversee daily operations to ensure efficient delivery processes.
* Manage and train staff to uphold customer care standards.
* Analyze performance metrics to identify areas for improvement.
* Foster a positive work environment that encourages teamwork.
* Develop strategies to enhance customer satisfaction.
* Collaborate with other departments to streamline operations.
* Ensure compliance with company policies and procedures.
* Act as a point of contact for resolving customer issues.
* Qualifications
* Proven management experience in a logistics or delivery environment.
* Strong leadership skills with the ability to motivate a team.
* Excellent communication skills, both verbal and written.
* Proficient analytical skills for performance assessment.
* Experience in supervising staff effectively
* Call-To-Action
If you're ready to make a significant impact on our delivery services and share our commitment to exceptional customer care, we invite you to apply and join our dynamic team
Job Type: Full-time
Pay: £135.00-£165.00 per day
Work Location: In person
Reference ID: GAMD_DCE1