WE’RE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners. Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health. About this role We are seeking an enthusiastic and driven Retail Therapist to join our wonderful team of dedicated professionals in our premium retail beauty outlets. The successful candidate will demonstrate superb customer service skills and have previous experience working in a comparable high end, luxury environment. You will thrive in a target driven role, enjoy building rapport and relationships with clients and creating bespoke skincare plans on an individual basis. You will be confident and experienced in performing facials and have a level 3 beauty therapy qualification. Key Responsibilities Responsible for running a treatment column, as well as working in a beauty retail or salon environment, maximising occupancy and identifying sales opportunities. Conducting in-depth skin consultations using the latest skin imaging technology. Performing Environ facials including electrical facials and TCA peels. Recommending bespoke skincare packages across all brands for clients post consultation. Consistently Achieve set KPI’s across all 3 brands, to include: unit sales, occupancy, promotions across all 3 brands, new customer recruitment. Create and implement instore activity, traffic stopping and events to drive incremental retail sales and achieve daily retail targets and KPIs. Desired Skills and Experience • NVQ Level 3 required with previous experience in delivering facials. • Proven experience in skincare and beauty sales, ideally in a premium retail environment • A passion for beauty and results driven skincare • Proactive approach to sales • Love the challenge of meeting and exceeding targets • Confident, approachable and self-motivated What’s in it for you? • 25 days’ annual leave, rising the longer you stay with us • Three additional gifted days • A monthly allowance to spend on our products, plus additional discount • Corporate discounts • Free annual eye test at SpecSavers • Cycle to Work scheme • Recommend a friend scheme: we reward you for bringing people into our business • Travel card loan Feel like you’re a good fit? Apply now. We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.