Administrative Lead for Safeguarding and Palliative Care
We are seeking a compassionate, well-organised, and proactive administrator to take on the role of Administrative Lead for Safeguarding and Palliative Care within our General Practice team. This pivotal role ensures that patients with complex care needs, particularly those in vulnerable situations or requiring end-of-life care, receive coordinated, timely, and effective support.
As part of the wider primary care and multidisciplinary team, the postholder will be responsible for the administrative oversight and facilitation of safeguarding and palliative care processes, ensuring robust systems are in place to support the clinical teams and maintain compliance with legal and regulatory frameworks.
Responsibilities
* Act as the main administrative contact for safeguarding and end-of-life care across the practice. Maintain accurate safeguarding registers and case records; organise safeguarding meetings, take minutes, track actions, and support training records and CQC standards in partnership with the Safeguarding Lead GP and Practice Manager.
* Maintain and update palliative care registers. Coordinate monthly Gold Standards Framework (GSF) or MDT meetings, preparing agendas, documentation, and follow-ups. Liaise with external providers (hospices, district nurses, community services) to support personalised care plans, including DNACPRs and ReSPECT forms.
* Track referrals and facilitate communication between healthcare professionals, patients, and families. Provide general admin support to care navigation and clinical teams. Help patients and carers understand care pathways and ensure service continuity. Create and minute weekly MDT meetings and monitor action completion. Support audits and reporting as required.
* Maintain up-to-date knowledge of local pathways, services, and referral criteria; provide general administrative support to the care navigation and clinical teams as needed.
Qualifications
Essential
* Experience in a healthcare or general practice administrative role.
* Strong understanding of safeguarding principles and confidentiality requirements.
* Excellent organisational and communication skills.
* Ability to work with sensitivity and discretion around complex and emotionally challenging issues.
* Proficient in the use of clinical systems (e.g., SystmOne, Accurex) and Microsoft Office.
* Ability to prioritise and manage workload independently.
Desirable
* Prior experience in safeguarding or palliative care support roles.
* Knowledge of NHS frameworks including GSF and CQC standards.
* Training in safeguarding or palliative care administration.
Details
* Job location: Fenland Group Practice, Benwick Road, Doddington, March, Cambridgeshire, PE15 0TG
* Contract: Permanent
* Working pattern: Part-time
* Salary: Depending on experience
* Reference number: A0751-25-0004
About Us
Fenland Group Practice is a well-established GP practice serving a large patient population across several sites in the Cambridgeshire Fens. We pride ourselves on a supportive and inclusive working culture, where staff development and patient care are our top priorities. Our multidisciplinary team includes GPs, Advanced Practitioners, Nurses, HCAs, Pharmacists, and Social Prescribers, all working together to provide holistic care.
Disclosure
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check as part of the recruitment process.
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