We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success.
We show up with curiosity and energy, always striving for better.
&##We focus on impact, helping our customers, colleagues, and communities succeed.
As a Team Lead – Portfolio Management supports the day-to-day servicing and monitoring of the loan book, including covenant testing, compliance reporting, restructures, extensions, redemptions, arrears, and collections. Conduct covenant testing and contribute to compliance reporting to ensure ongoing monitoring of borrower obligations.
Support the management of accounts in arrears, ensuring early engagement and resolution in line with policy.
Collaborate with Risk, Compliance, and Legal to ensure servicing activities meet regulatory and policy standards.
Read and follow all relevant company policies and procedures
Adhere to all risk-related responsibilities applicable to your role, as set out in the Risk Management Policy
Abide by all compliance and financial crime related policies, procedures and reporting obligations applicable to your role
Minimum 5 years’ experience in lending operations, ideally with experience in portfolio servicing, arrears, or collections.
Understanding of covenant monitoring, loan variations and customer servicing.
Experience in debt handling or collections is beneficial.
Effective communication and stakeholder management skills.
At Recognise Bank, we're building more than a bank — we’re creating a culture where people feel empowered to make a difference &##128161;, Competitive Time Off – Generous annual leave plus bank holidays to rest, recharge, and enjoy life outside of work.
&##Work From Anywhere – Up to 4 weeks per year to work remotely from anywhere in the world.
&##Learning & Development – Tailored training and support to grow your skills and achieve your professional goals.
&##Hybrid Working – To support your work-life balance, we offer a hybrid working model with 4 days in the office and 1 days remote.
&##Private Medical Care with Vitality – Comprehensive healthcare including optical and dental coverage to keep you healthy.
&##Enhanced Pension Scheme – Helping you plan and save for a secure future.
&##Maternity, Paternity & Adoption Pay – Supporting you and your family during important life moments.
&##Discretionary Company Bonus – Rewarding your contribution to our shared success.
We celebrate diversity and are committed to creating an inclusive environment for all employees.