Job Title – Resident Liaison Officer Location – Merton Contract – Temporary contract until the end of November Hours – Full-time Role summary – We are currently recruiting for a Resident Liaison Officer to join our client's housing team in Merton. In this role, you will act as a key link between the organisation, contractors, and residents. You will play a crucial role in maintaining positive relationships, supporting stakeholder communication, and facilitating smooth service delivery. Salary – £23.23 per hour Ltd Key Responsibilities: Lead on local service resident engagement strategies and analyse service improvement data. • Coordinate customer responses by collaborating with local housing teams and contractors. • Manage stakeholder communication and produce materials using various methods. • Represent the Housing Neighbourhood Team at meetings and lead smaller project teams. • Assist with the handover of Regeneration properties and maintain GDPR compliance.Requirements: Experience in a front-line customer-focused role within social housing. • Strong stakeholder engagement and project coordination skills. • Excellent written and verbal communication abilities. • Ability to analyse data and present findings effectively. • Flexible to travel and attend meetings outside normal working hours.If you are interested in this position and...