Join Our Team as an Onsite Customer Service Specialist!
Are you a reliable, detail-oriented, and experienced professional looking for a rewarding opportunity? We are on the hunt for an Onsite Customer Service Specialist with AR/AP skills to join our dynamic team in Mechanic Falls, Maine. In this dual role, you will support both customer service and basic accounting functions. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!
Position Summary
This full-time position is split evenly between two key responsibilities:
* Customer Service: Handle incoming calls and emails, enter documents, and support general office communication.
* Accounts Receivable / Accounts Payable (AR/AP): Process invoices, manage payments, and reconcile accounts.
Key Responsibilities
Customer Service
* Respond to customer inquiries via phone and email professionally and promptly.
* Enter and manage customer orders and documentation.
* Assist with general administrative and clerical tasks as needed.
AR/AP
* Process vendor invoices efficiently.
* Reconcile statements and maintain accurate financial records.
* Support month-end closing and reporting.
* Communicate with vendors and customers regarding billing and payment issues.
Qualifications
* Required: Minimum 2 years of experience in customer service and AR/AP.
* Proficient in Microsoft Office (especially Excel and Outlook); experience with accounting software preferred.
* Strong organizational and communication skills.
* Ability to work independently and manage time across two functional areas.
* Detail-oriented with strong problem-solving skills.
Working Conditions
* Schedule: Monday through Friday, full-time (40 hours/week).
* Daytime hours only.
Benefits
* Competitive pay (commensurate with experience).
* Supportive work environment with opportunities for growth.
* Comprehensive benefits package including medical, dental, vision, life insurance, short-term disability, and more.
* Flexible coverage options to meet your individual needs.
* Eligibility for paid leave, including Paid Sick Leave and Holiday pay where applicable.
Ready to take the next step in your career? APPLY NOW! We look forward to speaking with you!
Pay Details: $23.00 to $27.00 per hour
Equal Opportunity Employer - We welcome applicants from all backgrounds, including veterans and individuals with disabilities.
We consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws.
* The California Fair Chance Act
* Los Angeles City Fair Chance Ordinance
* Los Angeles County Fair Chance Ordinance for Employers
* San Francisco Fair Chance Ordinance