Overview
Retail Sales Assistant at The Works Stores Ltd. This is a part-time, 8 hour contract position. The Works inspires reading, learning, creativity and play, and our team helps customers discover products that spark imagination.
Responsibilities
* Greet customers with a warm welcome and provide helpful recommendations to meet their creative needs.
* Drive sales and ensure high levels of customer satisfaction; maintain store standards and product merchandising.
* Support the Store Management team with opening/closing duties and coverage as needed; participate in daily store operations.
* Assist with stock handling, deliveries, pricing and visual merchandising as directed.
* Be an ambassador for The Works culture, sharing in-store promotions and initiatives with customers.
Qualifications and Skills
* Positive, authentic, and customer-focused with strong communication skills.
* Ability to thrive in a fast-paced retail environment and multitask effectively.
* Willingness to train and develop skills in sales, stock management, and customer service.
* For keyholding duties, must be 18 or older; capability to obtain keyholding pay enhancement when applicable.
Our Perks & Benefits
* 25% colleague discount, plus exclusive double discount days.
* MyWorks: access online discounts across retailers, holidays, utilities, tech and more.
* Holiday entitlement: 28 days including bank holidays (33 days for Deputy and Store Managers).
* Can-Do Academy: ongoing training and development opportunities.
* Wagestream: early access to earned wages up to 50% when needed.
* Share scheme and employee assistance program through Retail Trust.
* Healthcare support and other benefits, including long service awards, pension, life assurance, Cycle to Work, and optional charity giving.
Our Culture & Diversity
We are committed to an inclusive culture where everyone can be themselves. Roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers and members of the LGBTQ+ community. We support flexible working where possible and provide reasonable adjustments for interviews upon request. We don’t just sell products—we inspire reading, learning, creativity and play. Time Well Spent starts with you.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
* Industries: Retail
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