Overview
* Serve customers at bars, kiosks, and retail points quickly and efficiently.
* Operate tills and handle cash/card transactions accurately.
* Upsell pre orders and ancillary items such as programmes and ice creams, promoting offers to maximise income.
* Restock products and maintain clean, attractive service areas.
* Comply with licensing laws and alcohol service regulations (Challenge 25 etc).
Front of House
* Support ticket scanning and ushering as required, providing a welcoming and friendly service.
* Assist customers with seating, directions, and queries.
* Monitor audience areas and report any issues to the Duty Manager.
* Assist in evacuation of the audience as needed, attending regular training sessions and maintaining good knowledge of all emergency procedures.
* Carry out cleaning duties to ensure a comfortable and safe environment.
General Duties of all WTM Staff
* Maintain a safe and welcoming environment.
* Follow health & safety, food hygiene, and fire evacuation procedures.
* Undertake any reasonable duties requested by the Duty Manager.
* Promote and represent WTM positively at all times.
* Undertake all duties in accordance with WTM policies, in particular those relating to Customer Care and Equal Opportunities.
* Expected to work at all WTM venues (Assembly Hall, Pavilion, Connaught Theatre and Connaught Studio, and on occasion the Museum) in Worthing Town centre.
Status Casual (weekend and evening availability required) Temporary seasonal til Friday 9th January 2026
Salary £12.41 per hour
Closing Sun 5th Oct 2025 11:30pm
Interview dates Wednesday 15th October 2025
Overview Induction Training - Wednesday 22nd October, afternoon / evening (Applicants must be available)
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