What you’ll be doing:
* Role modelling and coaching for high standards and efficiency across the whole food hall.
* Managing compliance to processes while bringing passion and flair for great shopkeeping and customer service.
* Ensuring every customer gets the food they want when shopping with us to help us be the first choice for food.
* People management, including performance management, conducting disciplinaries, and ensuring accurate scheduling and pay.
* Assuming overall responsibility for store operations at times, providing direction and support to colleagues to deliver excellent customer service.
What makes a great food manager:
* Previous line management experience in a fast-paced, operational environment.
* Exceptional customer service skills and ability to coach a team similarly.
* Ability to deliver KPIs and other performance indicators.
* Experience managing disciplinary, performance, or employee relations issues.
* Comfortable leading operations independently in the absence of senior management.
Working for us has great rewards
Salary depends on experience, store size, complexity, and location. We offer a range of benefits, including:
* 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on weekends and at Argos on paydays.
* An annual bonus scheme based on performance.
* Free food and hot drinks in stores.
* Generous holiday, maternity, and paternity leave.
* Pension scheme with 4-7.5% employer contributions.
* Sainsbury’s share scheme for investment at discounted rates.
* Wellbeing support including emotional support, counselling, legal, and financial advice.
* Colleague networks for support and development.
* Cycle to Work scheme for bikes and cycling equipment.
* Special offers on gym memberships, holidays, retail vouchers, and more.
An inclusive place to work and shop:
We are committed to diversity and inclusion, providing resources, development opportunities, and celebrating diversity through initiatives and events. We support colleagues with family leave, support for carers, and accessibility during application and interview stages.
Leading in our stores:
Our management teams are the driving force behind our business, leading with boldness, passion for service, and opportunity awareness. They empower teams to excel daily, ensuring product availability, safety, and seamless operations, creating rewarding work environments and exceptional shopping experiences. This is how we bring our purpose to life, one action at a time.
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