Description Come build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching? Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. On Prime Video, customers can customize their viewing experience and find their favourite movies, series, documentaries, and live sports - including Amazon MGM Studios-produced series and movies Fallout, Heads of State, Reacher, Red One, Road House, The Accountant 2, The Boys, The Lord of the Rings: The Rings of Power, and The Summer I Turned Pretty; UK produced Originals such as The Girlfriend, Steal, Clarkson's Farm, Molly-Mae: Behind it All, My Fault: London and Last One Laughing UK; licensed fan favorites such as Nine Perfect Strangers S2 and The Assassin; Prime member exclusive access to coverage of live sports including UEFA Champions League and NBA, and acclaimed sports documentaries including, Built in Birmingham: Brady & the Blues, Sven and the Amazon Original All or Nothing franchise, including All or Nothing: Arsenal. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on This is a uniquely dual-natured role that sits at the intersection of operational excellence and strategic vision. As Senior Manager, Social Operations & Strategy, you will be the driving force behind how Prime Video shows up on social media - owning the end-to-end operational backbone while simultaneously helping to shape the direction of social for Prime Video. You'll roll up your sleeves to solve tactical challenges when needed, and step back to develop strategies that elevate our social presence at scale. If you thrive in environments where no two days look the same, and you're equally comfortable in the detail of execution as well as discussing strategy this role could be for you. Key job responsibilities - Manage the social media tooling ecosystem - including publishing platforms, measurement and analytics solutions, and security protocols. - Ensure the seamless operational execution of content planning, creative development, distribution, and publishing across all social platforms and involving all stakeholder teams. - Review and develop processes for Social Media management, including implementation of AI solutions, working alongside multiple partner teams. - Drive key strategic projects, including strategic direction, implementation plans, stakeholder alignment and adoption. - Track, analyse and report results. - Unblock issues, provide escalation management, anticipate and make recommendations for trade-offs, and meet delivery timelines. About the team Amazon MGM Studios is the home for talent, creating and producing Original films and television series for a global audience. Original series premiere exclusively on Prime Video, which is available in more than 240 countries and territories worldwide. Amazon MGM Studios also produces and acquires Original movies for theatrical release and exclusively for Prime Video Basic Qualifications - Experience building, executing and scaling cross-functional marketing programs - Experience using data and metrics to measure impact and determine improvements - Experience presenting metrics and progress to goal to senior leadership - Direct experience in social media for films and TV. - Experience managing social media tools for publishing, measurement and governance. Preferred Qualifications - Experience working within a global or multi-market organisation, including the ability to design scalable social frameworks that accommodate regional nuances, local teams, and cultural relevance across multiple territories. - Experience leveraging platform partnerships for early access to features, beta programmes, or strategic co-marketing opportunities. - Advanced data and analytics capability, including experience defining measurement frameworks, building dashboards, and using data storytelling to influence senior leadership decisions; familiarity with tools enterprise social analytics platforms. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.