Starting salary for this role is £26,824 p.a. (pro rata for part-time colleagues).
This role sits within a well‑defined pay band, offering clear progression as you grow a career at BCP. All new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward‑thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.
Role Purpose
Supervise a team of casual staff in cleaning and maintaining the seafront toilets/facilities to the standards specified by the Senior Ranger, carrying out and organising works such as regular cleaning, deep cleans, and stock management. Also provide the highest level of customer service to all members of the public and support the wider Seafront Operations Team.
Main Responsibilities
* Act as a lead for casual staff, allocating work and coaching others.
* Maintain standards of cleanliness across a specified area of responsibility by ensuring each toilet block is attended to, manually cleaned and kept safe, stocked and presentable.
* Operate departmental vehicles and use chemical cleaning agents as and when required; be responsible for basic checks, safety, cleanliness and safe keeping of equipment whilst in use.
* Assist in daily/weekly checks across all seafront facilities to ensure all defects are reported for repair in a timely manner.
* Ensure the security of the seafront and associated facilities by securing all areas in accordance with the laid down procedures.
* Provide a helpful and courteous service to all members of the public by assisting with general enquiries where possible.
* Comply with all Health and Safety policies and procedures.
* Undertake any other duties from time to time commensurate with the grade and responsibilities of the post.
The Ideal Candidate
* Excellent attention to detail.
* Plan and organise own workload and that of the team, including some prioritisation of non‑standard work.
* Strong communication and interpersonal skills.
* Encourage and listen to new ideas from everyone and be positive about change.
* Excellent customer care skills.
* S‑motivated and able to work with minimal supervision.
* Ability to work well within a team.
* Elements of work are likely to be performed in challenging environmental/weather conditions.
* Valid, full UK Driving Licence for work purposes.
* Flexibility to work in various locations across Bournemouth, Christchurch and Poole Seafront as required.
* Must be able to travel to and from work, using public or other forms of transport where viable, or by holding a valid UK driving licence with access to own or pool car.
* Flexible working – weekends and bank holidays as required and in line with the needs of the business.
* The post holder is expected to work longer hours as required during the peak summer months and no annual leave will be allowed during these periods. Time will be taken off in lieu during the winter.
* Be supportive and build positive and trusting relationships with others.
* Not eligible for visa sponsorship; can only consider applicants with existing right to work in the UK.
Inclusion and Accessibility
BCP Council is committed to providing a fully inclusive recruitment process and ensuring every candidate has the support and reasonable adjustments they need to thrive. If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world‑renowned coastline. We offer career‑defining roles to transform and improve services, helping deliver a vision of a thriving, world‑class, prosperous and inclusive place for generations to come.
Benefits
At BCP Council we recognise and reward our people. Check our enhanced benefits and new Pay and Reward package.
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