About the Role
We are on the lookout for SIA-licensed Spectator Safety Staff to join our energetic and professional event teams. This is your chance to be at the heart of some of the most exciting, high-profile, and diverse events across the region — from major sporting fixtures and live concerts to outdoor festivals and exclusive corporate gatherings.
First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.
We do not just offer a job, we offer a pathway. Successful applicants may have access to further employment opportunities, advanced training, and the chance to work at a variety of prestigious venues and events across our growing portfolio.
* Valid SIA Licence – Essential for all applicants.
* Minimum NVQ Level 2 in Spectator Safety.
Job Opportunity
As a valued member of our professional event safety team, your role will include:
* Ensuring a safe and secure environment by confidently managing crowds and upholding all event and venue regulations.
* Responding promptly and effectively to any incidents or emergencies, maintaining a calm, professional demeanour at all times.
* Providing exceptional customer service, offering guidance and support to attendees while maintaining a visible and reassuring presence.
* Collaborating closely with your team and event staff to ensure smooth, coordinated operations and a seamless experience for all guests.
Essential Skills
* Valid SIA Licence – Essential for all applicants.
* Minimum NVQ Level 2 in Spectator Safety
* Excellent Communication Skills – Able to interact clearly and confidently with the public and colleagues.
* Strong Customer Service Ethic – Friendly, approachable, and helpful at all times.
* Team Player – Works well with others to achieve shared goals.
* Reliable and Committed – Dependable, punctual, and dedicated to delivering high standards.
* Willingness to Learn and Develop – Open to training and continuous improvement.
* Confident in Reporting – Able to accurately complete incident and accident reports when required.
About Company
First Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.
What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.
We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.
DE&I
What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.