Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you’ll have responsibility for the day-to-day running of a department, supervising and coaching others to deliver market-leading standards to our customers.
Role Overview
You’ll be part of the sales floor leadership team, supporting the store management team to enable the best service delivery. Your customer service standards are already high, and you’ll bring enthusiasm for our products and services.
Responsibilities
1. Supporting store management to deliver excellent customer service
2. Supervising and coaching team members
3. Assuming key holder responsibilities, following security and stock loss procedures
Candidate Requirements
* Experience in supervising or leading a small team
* Experience in delivering excellent customer service, preferably in retail or services
* Experience in on-the-job training and coaching
* Ability to work under tight deadlines
* Proven track record of achieving sales targets
* Technical knowledge in motoring or cycling is a plus but not essential; training will be provided
Benefits
We offer a wide range of rewards and benefits, including:
* Store discount of 25%
* Employee discount on garage bills up to 50%
* Discount on Breakdown Cover and bike insurance
* Shopping discounts, holiday, insurance, and more
* Wellness support and counselling services
* Trade Price Bike Scheme
* Life Assurance
* Uniform provided
* Sharesave scheme options
* Cycle to Work scheme
* Financial planning app Wagestream
* Health Cash Plan
About Us
We are rapidly growing, focusing on motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.
Equal Opportunity
We encourage all qualified candidates to apply and are committed to creating an inclusive workplace. We welcome applications from all backgrounds and embrace diversity within our team.
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