Position
Retail area support manager (include divisional area)
Salary: £26,000 - £28,000 plus benefits
Reports to: Area manager
Department: Trading
Contract: Fixed term contract until May 2026
Hours: Full time – 35 hours per week
Location: Home-based (travel required). Covers Edinburgh and surrounding areas; candidates must be based within 20 miles of Patch.
Closing date: 24th November 2025 23:55. Vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
About the role
You’ll act as an ambassador for Cancer Research UK, supporting the Area Manager and the area team to maximise income through people, resources and stock. This role requires commercial acumen, leadership, and a passion for beating cancer.
Responsibilities
* Support the achievement of key performance indicators across the area, including income, expenditure budgets, processing targets, average selling price, sell-through rates, fundraising and customer service.
* Make commercial decisions based on data and support the commercial running of the area.
* Stay aware of high‑street and charity retailer trends and apply that knowledge to the area.
* Assist the Area Manager and area teams in recruitment, development, retention, performance management, equality and diversity and fundraising.
* Manage stock management and stock initiatives across the area, including generating quality donated goods, stock selection, distribution and pricing to maximise income.
* Assist with the implementation of national volunteer recruitment campaigns and support other divisional and national projects.
* Deputise for the Area Manager as required.
Qualifications and Experience
* Collaborative and successful retail manager experience.
* Comfortable working within targets and motivating others to achieve those targets.
* Commercial awareness with strong business judgement.
* Ability to build networks and influence.
* Adaptability in changing situations and ability to work effectively independently.
* Experience leading and performance managing a team of people.
* Locality: Must live within a reasonable distance from the region and have access to transport; travel costs will be reimbursed in line with the travel and expenses policy.
* Flexibility: Retail teams operate on a rota basis; flexibility is required but we value life outside work.
Benefits
We offer a generous salary and benefits package, a wide range of career and personal development opportunities, and high‑quality tools, policies and processes. Benefits include a substantial retirement plan, flexible leave allowance, discounts on travel, technology, gym membership, and more. Retail teams also have access to confidential wellbeing support from the Retail Trust.
Application Process
We operate an anonymised shortlisting process committed to equality, diversity and inclusion. CVs are required but will not be viewed until invited for an interview. Applicants should complete the work history section of the online application. Offers will be subject to a satisfactory DBS check.
For more information please visit our website or contact us at recruitment@cancer.org.uk. For additional support, contact 020 3469 8400 as soon as possible.
We are unable to recruit anyone below 18 years of age.
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