Overview
Would you enjoy working on our cutting-edge products?
Are you passionate about delivering seamless, intuitive online ordering experiences that truly meet customer needs?
About the Business
Elsevier is a global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
About our Team Elsevier’s Submissions product team supports researchers with the submission of millions of manuscripts annually, as well as the peer-review and editorial workflows for the largest, global scientific publisher. Our goal is to help researchers get their research published whilst safeguarding the integrity of knowledge.
We are a data-driven, customer-focused team who are passionate about building solutions that solve our users’ problems. We are curious, collaborative, reliable partners who work in an open environment to explore new possibilities beyond current constraints.
About the role
As a Product Manager II in our Author Services team, you will play a pivotal role in transforming our author services ordering journey, ensuring it is customer-centric, efficient, and innovative. This is your opportunity to lead impactful initiatives that support the global research community and drive business growth.
The ideal candidate brings strong e-commerce experience, a deep sense of customer empathy and the confidence to advocate for data-backed decisions with stakeholders. You should be comfortable working independently and adaptable to evolving priorities. Your hypothesis-driven approach—testing, learning, iterating—will be key to managing risks and driving continuous innovation. Collaboration is essential, as you’ll work closely with UX, engineering, data teams and a network of business stakeholders to deliver impactful results that enhance our customer experience and fuel business growth.
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