Full Time
Hybrid Working 37.5 Hours
Location: Hybrid (Home and Central Office, Warrington)
Travel: Occasional
The role will be to take on day to day support and production of management information in relation to Health & Fitness for Village Gym, VWorks & Golf. 34 Village Health & Fitness Hotels all with Leisure, 15 with VWorks & 1 with Golf.
Head For Numbers? Savvy For Stats?
We're going to want to meet you.
As our business grows, we're looking for a data-centric Membership Data & Audit Administrator to join our team.
You’ll be hell bent on digging into the detail to create daily, weekly and monthly reports to help us understand our data and plan ahead in line with trends.
Bringing your exceptional Excel skills and IT savvy to the table, you’ll handle data, educate our teams on what it all means and audit our business performance with regular audits and suggestions for slicker processes.
You’ll help control the purse strings, getting involved in BACS runs, payments and system configurations to ensure the money comes in and goes out on time.
You’re a stickler for detail and uber organised, so you’ll love the buzz of juggling plenty of different tasks to keep your day interesting.
Methodical, deadline-driven and with an attitude that says, “Let’s make this better”, you’ll bring your own brand of enthusiasm to our team to paint a picture of what’s happening within our business.
In return, expect great perks as standard, including free gym membership, discounts on eats and hotel stays, top notch training and a range of wellbeing and healthcare benefits.
Sound like you? Get in touch!
THE ROLE
* Produce key daily, weekly, monthly reports (membership movement – joiners, leavers, arrears collection, BACS summaries)
* Daily, weekly, monthly data extracts for strategy planning and marketing, plus adhoc requirements
* Daily support and training of leisure Sales Teams and Club Managers
* Prepare and issue control templates to track and review business performance, including audit processes
* Develop and publish adhoc reports/analysis as required by the business
* Support the monthly BACS process + commission payment audit
* Assist with monthly & adhoc system configuration requirements
* Contribute to the annual price increase planning and implementation as required
* Support the H&F Control & Reporting Manager and Member Service team leaders
THE PERKS
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as…
* Complimentary full leisure club membership for you and a family member or friend worth £1500
* Discount on all overnight stays at Village Hotels
* Up to 50% discount on food and drink at any Village Hotel
* Excellent training and development
* Discounts and cashback offers on many high street brands
* A range of well-being and healthcare benefits
* Financial wellbeing - Salary Finance
* Employee Assistance Programme
* Flexible and home working opportunities
* A fun, supportive and inclusive work environment with loads of development opportunities
* Regular team events and incentives
* Monthly well-being programme for all employees to support your mental health
* Anniversary rewards for key milestones of service
Come and be part of something new & something special - Work, Grow & Play the Village Way!
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