About the Role
As the Assistant Housekeeping Manager for the Overnight Team, you will support the Housekeeping Department Manager in overseeing the cleanliness, organisation, and overall functionality of the sites within the Nirvana Collection.
You’ll lead a team to ensure that all our facilities meet the highest standards of cleanliness and comfort, helping to create unforgettable experiences for our guests. This is a practical role which includes carrying out operational tasks.
(We reserve the right to close the job early if a suitable candidate is found).
What you’ll do:
Key responsibilities of this role will include:
* Assist in managing overnight housekeeping operations, ensuring timely and efficient cleaning of facilities.
* Supervise, train, and motivate the overnight team to deliver exceptional results.
* Conduct regular inspections of public areas to ensure adherence to quality and safety standards.
* Ensure compliance with health & safety regulations.
* Conduct regular performance evaluations, providing constructive feedback and supporting and mentoring to encourage the development of individuals.
* Prepare staff schedules and allocate resources to optimise productivity.
* Assist in managing budgets and controlling costs without compromising service quality.
* Handle guest enquiries and complaints related to housekeeping with professionalism and efficiency.
* Complete cleaning tasks to a high standard, inspiring the team through actions and role modelling.
What we’re looking for
The successful applicant will be able to demonstrate:
* Experienced: Proven experience in housekeeping operations, preferably in a supervisory or management role.
* Leadership Skills: Strong ability to lead, train, and inspire a diverse team.
* Attention to Detail: A meticulous approach to cleanliness and presentation.
* Organisational Skills: Excellent ability to prioritise tasks and manage time effectively.
* Communication: Strong verbal and written communication skills.
* Adaptability: Ability to thrive in a fast-paced, dynamic environment.
What we’ll offer you
We offer generous benefits and rewards including:
* Life Assurance (4 X Annual Salary)
* Membership to Nirvana Spa and Gym 108
* Medical Cash plan*
* Contributory company pension scheme
* Paid breaks
* Company uniform
* Discounts on selected products
* Annual flu vaccine
* Company sick pay *
* Free on-site parking
(* upon successful completion of probationary period)
Equal Opportunities
Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and in most cases unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.
We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straight forward as possible and we will not ask for unnecessary information. Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be short listed/selected solely on the basis of capability.