About The Role
Here at the Mid Yorkshire Trust an exciting opportunity has arisen for a Radiology Clinical Support Worker to become a key role within the Magnetic Resonance Imaging (MRI) department here in Radiology. The successful candidate will have excellent organisational and interpersonal skills and be able to continuously improve themselves and help others to do so within the department. The successful candidate will be able to demonstrate good team membership skills, have the ability to act diplomatically in sensitive situations involving patients or staff, be punctual, understand the need for patient confidentiality, and be able to follow instructions accurately.
We are a four-site trust — Pinderfields Hospital Wakefield, Pontefract Hospital, Dewsbury & District Hospital, and the new Wakefield Community Diagnostic Centre in the Westgate Retail Park. The role requires working across all four sites on a rota basis, covering long days, weekends and bank holidays. The Mid Yorkshire Trust has excellent travel links to Leeds, Sheffield, Doncaster and Bradford, and is close to both the M1 and the M62. For an informal chat or a look round, please contact an MRI Team Leader on extension 01924 541570 or 01924 542922.
Main duties
To work as a member of the team delivering a high-quality MRI service within Radiology.
The service comprises scanners located in Pinderfields Hospital, Wakefield; Dewsbury & District Hospital; Pontefract General Infirmary and the new Wakefield Community Diagnostic Centre.
To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures.
To undertake administrative and patient care duties to enable a patient focussed service. The post holder is required to rotate across administrative and patient care functions.
The postholder is required to keep confidential all information and documentation relating to either a patient, a member of staff or service business, which he/she comes into contact with. All staff are expected to respect the requirements of the Data Protection Act 1998, as this incorporates the need for a high standard of data quality, confidentiality and information security.
Key Requirements
* Maintain a professional appearance in line with the Trust dress code.
* Uphold the Trust’s values and behaviours (available on the Trust web site) and behave in a manner fitting with the responsible position of the role, maintaining public confidence.
* Maintain professional and courteous working relationships with staff and respect the equality and diversity of each and every person he/she comes into contact with in the course of their business.
* Uphold the privacy and dignity of the client group and respect equality at all times.
* The post holder will maintain a smart appearance and adhere to the uniform policy particularly in relation to jewellery and footwear.
* Deal professionally and courteously with colleagues, patients, and visitors.
* Adhere to the Trust’s policy relating to confidentiality.
* Undertake an annual appraisal.
Clinical
* To assist the Radiologist, Radiographers, and other staff in providing a comprehensive efficient service.
* To prepare and administer to patients, oral preparation, under guidance of the Radiographers and in compliance with departmental working practise.
* Adhere to moving and handling policies to ensure that patients come to no harm.
* Ensure that patients are appropriately dressed for their procedure and assist the patient in dressing and undressing as required.
* Help position the patient as appropriate to the procedure to be undertaken.
* Observe patients, recording observations within the patient records and reporting concerns to the Radiographers or medical staff as appropriate.
* Assist in patient care, for example to act as a chaperone and to provide care/comfort as required.
* Assist radiographic and nursing colleagues when undertaking interventional procedures if required.
* Help prepare the room for the patient’s exam including filling the automatic injector under supervision.
* Adhere to infection control policies in support of patients with known infection.
* Ensure that the environment and equipment are fit for purpose to reduce hospital-acquired infection.
* Undergo training for intravenous access and assist in the administration of contrast agents where appropriate.
* Maintain patient privacy and dignity at all times.
* Support the service to deliver the best possible patient experience.
* Core working hours will include long days, weekend and bank holiday working.
Be part of MY team
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Application Guidance
We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
Our Benefits
* Access to the NHS pension plan
* Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
* Exceptional employee health and wellbeing services
* Onsite nurseries and childcare salary sacrifice scheme
* Cycle to work scheme
* Home electronics scheme
* Car lease salary sacrifice scheme
* Working carers support and advice, carers network and carers passport
* Flexible working options and family and carer-friendly policies
* Established staff networks, including LGBTQ+ and Race Equality
* Career progression, training and support
Skilled worker sponsorship
You can find out more about skilled worker and health and care visas on our website.
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