Business Development Manager - West Midlands
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What will you be doing?
Reporting to the TPS Area Sales Manager, working across multiple TPS Centres, the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience and being a brand and product expert are essential parts of this role.
* Work with the ASM and TPS Centre Managers to create and implement a sales strategy to increase revenues from mechanical customers while maintaining loyalty.
* Achieve KPIs and revenue objectives in your territory for key mechanical customers.
* Identify, secure, and develop new customer accounts within your territory.
* Support marketing initiatives and monitor their success with targeted customer sets, promotions, and campaigns.
* Present and report on sales and marketing performance.
* Utilize market data to identify sales opportunities within your customer base and territory.
* Ensure adequate training on the TPS brand's USPs, features, benefits, especially regarding genuine vs non-genuine products, and be prepared to handle sales objections.
* Manage your time effectively to maximize customer visit opportunities.
* Collaborate with TPS Centre colleagues to leverage customer visits and call objectives.
Role Overview
Reporting to the TPS Area Sales Manager, working across multiple TPS Centres, the BDM will be responsible for achieving sales targets and fostering a loyal customer base. Providing an exceptional customer experience and being a brand and product expert are key components of this role.
Sales
* Develop and execute sales strategies with ASM and Centre Managers.
* Meet KPI and revenue goals for key customers.
* Develop new customer accounts in your territory.
* Support and monitor marketing initiatives.
* Report on sales and marketing performance.
* Use market data to identify sales opportunities.
* Understand and communicate the USPs of TPS products.
* Manage time efficiently for customer visits.
* Leverage team efforts to meet call objectives.
Stakeholder Management
* Update key stakeholders on sales performance.
* Maximize support from business partners and investors.
* Collaborate on Business Improvement Plans.
Customer Experience
* Maintain strong relationships with all customers.
* Provide knowledgeable, responsive, and courteous service reflecting TPS's reputation.
About The Role
Who are TPS?
TPS supplies independent garages and bodyshops with high-quality Genuine Parts for Volkswagen Group vehicles. It is part of the Volkswagen Group, with a nationwide network and over 1,500 staff. TPS emphasizes a motivating, inclusive workplace with opportunities for learning and development.
Essential Skills
We seek candidates with:
* Effective engagement and communication skills with diverse stakeholders.
* Experience in developing strategies and managing activities for business growth.
* Financial awareness to identify risks and opportunities.
* Experience managing campaigns and activities at a national level.
* Leadership and motivation skills in a B2B or automotive environment.
* Understanding of core processes for centre excellence.
* High IT literacy.
* Minimum GCSEs in Maths and English or equivalent.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Marketing Services
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