Are you an experienced Service Advisor seeking a rewarding opportunity within a reputable automotive dealership? Our client, a well-established dealership in Guildford, is actively recruiting for a Service Advisor to join their professional team. This Service Advisor position offers a competitive salary, performance-based bonuses, and excellent career development prospects within a reputable dealership network.
Benefits
* Competitive basic salary of £34,000 to £36,000 per annum
* OTE potential of up to £42,000, dependent on customer satisfaction and upselling
* Generous bonuses for exceeding sales and service targets
* Working hours of 42 hours per week, Monday to Friday, with Saturday mornings on a rota basis
* Opportunity for career progression within a respected franchise group
* Supportive and friendly working environment with a professional team
Duties of the Service Advisor
* Greet customers in a courteous and professional manner, ensuring a positive service experience
* Book service appointments and accurately identify customer requirements
* Upsell additional services and accessories to maximise sales opportunities
* Maintain comprehensive job records and keep customers informed about vehicle progress
* Build and maintain strong customer relationships to foster repeat business
* Collaborate closely with technicians and parts departments to streamline service operations
* Ensure high levels of customer satisfaction and promote dealership loyalty
Requirements
* Proven experience as a Service Advisor within a motor dealership or automotive service environment
* Excellent communication and customer service skills
* Ability to upsell effectively and meet sales targets
* Organised, detail-oriented, and efficient in managing multiple tasks
* Professional attitude with a genuine passion for the automotive industry
* Full UK driving licence
#J-18808-Ljbffr