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This is an exciting opportunity for an experienced Bodyshop Service Advisor to join the UK’s leading Accident and Collision Repair specialists at our busy site in Grantham.
As part of a team of specialist Service Advisors, you are the face of our Bodyshops. Your responsibilities include booking customer cars for repairs, preparing job cards and files, and maintaining an efficient document control system. You will also provide vehicle progress reports, arrange courtesy cars, and handle customer payments with attention to banking/security arrangements and insurance excesses.
The role is fast-paced and offers opportunities to make a significant impact. Ensuring customer satisfaction is key, acting as a liaison between customers, the bodyshop, and third parties. Teamwork with colleagues across functional areas is essential.
You will need a full UK Manual Driving Licence.
Why choose FMG RS?
We offer a fantastic basic salary and a range of benefits, including:
* Monthly bonus schemes
* Starting with 23 days annual leave plus public holidays and an extra day off for your birthday
* Free life assurance (x2 your salary)
* Exclusive vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* Retail discounts and cashback deals via our Benefits App
* Well-being services, including 24/7 GP, mental health support, physiotherapy, and health plans
* Wagestream App for financial control and benefits management
* Part of ZIGUP, a leading provider of mobility solutions across the UK, Ireland, and Spain
* Opportunities to boost earnings through bonus schemes
* Investment in your development and career progression
* Growing industry presence with investments in EV capabilities, workshops, and training centers
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