This is a fantastic opportunity for an enthusiastic Temporary Customer Service Advisor to join a property industry team in Oldham and provide excellent customer service in a fast-paced environment. The ideal candidate will have a passion for delivering high-quality customer experiences and have strong problem-solving skills. Client Details Our client is a well-established, large organisation within the property industry. They are known for their commitment to excellence and a strong focus on customer satisfaction. They're based in England and have a broad network across the country. Description Carry out various tasks to a high standard as instructed, including but not limited to: Handling incoming calls from customers reporting repairs Monitor the live board to ensure the operative / engineer is fully utilized throughout the day Arranging follow on appointments for any jobs not completed on first visit. Allocate Emergencies throughout the day Closing jobs in the system complete or cancelled as the day unfolds. Work from the CSC as and when required Back End Planner Clear any jobs flagged as no access (48 hours) Appointing any jobs that are unappointed in the system Planning appointments for any Legal Disrepair Jobs Dealing with any Out of Hours jobs including payments. Raising Purchase orders as required. Profile A successful Temporary Customer Service Advisor should have: Experience within customer service or a helpdesk role Excellent communication skills - written and verbal Customer facing / customer service orientation Ability to plan and organise Attention to detail and accuracy Good computer skills experience of Microsoft Office Suit essential (Word, Excel, Outlook, Explorer, PowerPoint) experience of SAP beneficial Ability to prioritise works Ability to work as part of a team but also act independently as required Can commit to a 5 month temporary role Job Offer In return, our client can offer: Competitive hourly rate Great working patterns (Mon - Fri 08:30am - 16:30pm) Chance to be extended or go perm!