Join Our Team at Wells Fargo!
Why Wells Fargo?
Are you ready to elevate your career? At Wells Fargo, we’re not just a financial services leader; we’re a global innovator dedicated to empowering communities and helping our customers thrive. We believe that a fulfilling career is about more than just a job—it’s about finding a place where you can truly flourish. Living the Well Life means you’ll enjoy robust benefits, competitive compensation, and programs designed to support your work-life balance and overall well-being. Join us and be part of a team that celebrates your authentic self and rewards your commitment to the community. We’re proud to be recognized as the #1 financial services employer on the 2025 LinkedIn Top Companies list for best workplaces to grow your career in the U.S. Let’s grow together!
About This Role:
We are seeking an Associate Personal Banker (SAFE) to join our National Branch Network within the Consumer, Small & Business Banking division. This is your chance to make a real impact!
Your Responsibilities:
* Deliver exceptional customer experiences by building relationships through proactive outreach and recommending suitable products, services, and digital solutions.
* Assist customers with opening new accounts, completing service requests, and submitting credit applications.
* Work under the guidance of managers while exercising judgment within defined policies and procedures.
* Develop a deep understanding of our bank products and services to effectively meet customer needs.
* Engage with customers to demonstrate care and foster strong relationships.
* Provide tailored options for bank products and services.
* Refer customers to other bankers and partners as necessary.
* Comply with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations, ensuring ongoing employment meets all requirements.
What You’ll Need:
Required Qualifications:
* 6+ months of customer interaction experience, or equivalent demonstrated through work experience, training, military experience, or education.
Desired Qualifications:
* Strong customer service focus with experience handling complex transactions.
* Proven ability to engage customers proactively through outreach.
* Skilled in educating customers about technology and mobile banking options.
* Experience in fostering strong customer relationships and collaborating with team members.
* Ability to identify potential fraud and take appropriate action.
* Integrity and professionalism in all customer interactions.
* Relevant military experience is a plus.
Job Expectations:
* Willingness to work a schedule that may include most Saturdays.
* Maintain cash drawer and handle cash balancing while completing service-related tasks.
Location:
* 1230 Route 315, Wilkes Barre, PA 18702
Why You Should Apply:
At Wells Fargo, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified candidates, including women, persons with disabilities, and veterans. Join us in building strong customer relationships while adhering to a culture of compliance and risk management.
Ready to take the next step in your career? Apply today and be part of something great!