Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals – the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Job overview
We are looking for an enthusiastic individual to join our expanding team based at the OUH Cowley site. The department supports home‑care activity across the Trust processing invoices relating to outsourced home‑care services that provide pharmacy supplies direct to patients' homes. The successful candidate will be integral to processing all aspects of work related to procurement of home‑care services. Experience is not necessary but a keenness to learn new skills, an eye for detail and ability to adapt to new situations is a must. This is a rapidly growing and developing area of pharmacy and offers the successful candidate an opportunity to support the team to expand the service that supports the clinical services throughout the Trust.
Main duties of the job
* Link with seniors to review workload priorities and coordinate workload within your team.
* Manage and format monthly statements for the home‑care accounts into a usable tool.
* Include regular monitoring of the accounts and support the team with checking statements.
* Raise purchase orders to expedite deliveries from health‑care providers to patients' homes in a timely manner.
* Support the home‑care team with any investigation and liaison between the home‑care companies and clinical pharmacists regarding any overdue amounts and clinical queries.
* Provide home‑care prescription processing support within clinical areas.
* Liaise with creditor payments department to ensure where possible prompt payment is made and queries with batches are brought to the attention of the line manager.
* Receipt of goods onto system against delivery documents under a set procedure adherent to Trust Standard Financial Instructions.
* Match orders to delivery documents and prepare documentation for onward processing.
Person specification
* Enthusiastic and motivated.
* Ability to work as part of a team and to motivate staff.
* Good communication and interpersonal skills.
* Self‑motivated, able to manage own workload.
* Good literacy and numeric skills.
* Organised and methodical approach to work with good attention to detail.
* Able to provide training and support to new and existing members of the team.
* Adaptable to change and able to pick up new ways of working quickly.
* Ability to prioritise, organise and monitor personal and departmental workload.
* GCSE or equivalent in Maths and English.
* Positive attitude and willing to go the extra mile.
* Ability to cope with large unpredictable workloads in a timely, efficient and reliable manner.
* Reliable and conscientious.
* Understanding of the need for confidentiality and discretion.
* Demonstrable skills in using MS Office products such as Word and Excel.
* Advanced knowledge of all MS Office applications.
* Previous office experience, especially in a financial field.
* Experience working in a pharmacy dispensary.
Oxford University Hospitals NHS Foundation Trust promotes a safe, respectful hiring environment. We are an equal opportunities employer.
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