Your newpany
We are currently recruiting for an experienced Housing Officer to support a busy housing association based in the South Side of Glasgow. This is an immediate-start temporary role, initially for 8 weeks, with strong potential for extension or to be permanent.
Your new role
1. Managing a designated patch and delivering front-line housing management services
2. Handling tenancy management issues including allocations support, ASB, arrears, and tenancy sustainment
3. Acting as a point of contact for tenants via phone, email, and face-to-face
4. Liaising with internal teams and external agencies to resolve tenancy-related matters
5. Ensuring accurate record keeping in line with housing policy and regulatory requirements
What you'll need to succeed
6. Previous experience working as a Housing Officer within a housing association or local authority
7. Strong knowledge of housing management practices and procedures
8. Confidence managing tenant enquiries andplex casework
9. Ability to hit the ground running in a fast-paced environment
10. Experience using Capita or similar housing management systems is highly desirable
What you'll get in return
This role would suit an immediately available Housing Officer seeking short-term work with the potential for longer-term or permanent opportunities.