As our Hire Desk Controller, you'll be the central point of contact for all plant hire bookings. You will ensure the smooth coordination of fleet operations, manage customer requests, and maintain high levels of service. This is a fast-paced, rewarding role perfect for someone who thrives on organisation, problem-solving, and teamwork. Key Responsibilities: Manage the hire desk, scheduling plant and equipment hires efficiently Handle customer enquiries via phone, email, and in person Coordinate deliveries and collections with drivers and field teams Maintain accurate hire agreements, records, and documentation Liaise with operations to ensure fleet availability and maintenance scheduling Support the team with administrative tasks, invoicing, and reporting Skills & Experience Required Experience in a hire desk or plant hire operations role Excellent organisation and multitasking skills Strong customer service and communication skills Comfortable using hire/fleet management software Knowledge of HSE regulations and plant hire compliance is a plus Ability to work effectively under pressure in a busy operational environment What We Offer Competitive salary: £35,000 - £40,000 per year Friendly, supportive team in a growing, family-run business How to Apply If you're an experienced Hire Desk Controller looking for your next challenge, we would love to hear from you