Your New Job Title:Logistics Operations Administrator
The Skills You'll Need:Customer Service, Logistics, Administration, SAP. Post Room
Your New Salary:£15.67 p/h
Location:Central London, office-based role
Job status: 2-month temporary role, potential to go longer
Start date: ASAP
Working hours: Monday – Friday, rota 8am – 4pm + 9am – 5pm due to later deliveries
Breaks:Lunch 30mins (unpaid), 2x 15mins tea breaks AM + PM (paid)
Who You'll Be Working for:World renowned luxury goods business, role based five days a week in the office.
Logistics Operations Administrator -What You'll be Doing Each Day:
To manage efficiently and effectively CS Operations activities related to the servicing of watches by ensuring:
* Repairs are received, collected, transferred from/to the right locations on a daily basis
* Flows in SAP are managed accordingly
* Rotate within the Operations department of the service centre (operations hands-on activities, spare parts management, post room)
* Management of “Proceeds” repairs (= repairs with 'Cost Estimate” accepted or rejected by clients)
* Management of repairs coming back from other locations
* Collection of other repairs
* Control of WIP (work in progress)
Post Room
* Open parcels, handle client products safely & process correctly as per procedures
* Record tracking details accurately to ensure security procedures are followed
* Report any discrepancies
* Collect various deliveries & items using trolleys & hand over to relevant teams
* Handover Repairs & packages to couriers
* Creation of shipping labels (using SAP system – training provided)
* Securely pack CS repairs ready for dispatch
* Handle client products safely & process correctly as per procedures
* Report any issues
Supply & Matching
* Manage the reception of the spare parts
* Support to replenish kitboxes (orders & fill boxes with consumable parts)
* Match the spare parts with each repair
General
* Adhere to security procedures at all times, know & work within the transport directive at all times.
* Bring ideas for the continuous improvement of our performance & operations.
* Help & support the team quarterly inventory.
* Any other tasks as required & requested by Management.
The Skills You'll Need to Succeed:
* Post/Mail Room/Warehouse/Stock room/Logistics experience
* Able to physically work with stock in the Post Room.
* Good team spirit
* Reliable, efficient & organized
* Very good time management skills
* Client focused mentality
* ‘Can-do’ positive approach
* Computer Literate, SAP experience a benefit, Excel, Outlook, MS Office, Teams
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