Join our team as a Regional Care Manager and play a key role in delivering outstanding care across your region. In this senior leadership position, you will lead and develop high-performing teams within specified trusts, overseeing the delivery of 4,000-5,000 hours of care each week to our service users.
With dedicated support from our Belfast Headquarters and close collaboration with Community Care Managers, and frontline teams, you will drive quality, compliance, and performance across your region. This is an exciting opportunity to grow and inspire teams, achieve outstanding RQIA outcomes, and support the continued growth and excellence of our services, while making a real difference every day.
Why choose us?
Bonus: Up to £2000 a year KPI Bonus
Sign on Bonus: Receive a £500 bonus (paid after 3 months)
Generous bonus and rewards which are uncapped
Refer a Friend: £200 for successful referrals
Recognition & Rewards: Employee of the Month, Quarter, and Year awards
Extra Benefits: Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
Training qualifications: NVQs in Health and Social Care (levels 3-5) to Leadership and Management Training
Main duties:
* Manage and provide the required cover when Community Care Manager is on annual leave or sickness to ensure and maintain stability in the area
* Provide guidance to front line staff via the On Call phone in the absence of a Community Care Manager
* Liaising with the designated stakeholders relative to the area i.e. Health & Social Care Trust
* An ability to grow, build and retain a focused team
* Reporting key performance indictors and reporting to the Operations Team on a weekly and monthly basis.
* Lead and manage a team of Community Care Managers
* Induction and oversight of training of Community Care Managers
* Audit and monitor Client and Staff files of Community Care Managers whilst maintaining own
* Scope for area's of where business can be built
* Oversee specific areas in the absence of the Community Care Manager
* Maintain own supervision responsibilities including supervision agreements, probations, inductions and appraisals.
* Oversee rota templates to ensure working time directives are being adhered to
* Oversee and lead investigations and support Community Care Managers of same
* Manage and oversee annual leave and ensure it is being managed effectively and fairly
* Act as a mentor for Community Care Manager's
* As part of the Induction of Community Care Managers - Introduce to community with staff teams and clients
* Support and Mentor Community Care Managers in all Connected Health systems and processes
* Weekly and monthly meetings in aid of support to Community Care Managers
* Manage and report as appropriate all adverse incidents, safeguarding and complaints.
Who we are looking for:
* 3-5 years' experience in a high performing, intense environment with an ability to manage competing priorities and pressures.
* Previous experience working within domiciliary care
* Flexible and willing to work in the community to cover sickness, annual leave and emergencies if required
* A willingness to work towards attaining NVQ, Level 5, Health & Social Care
* Hold a current full driving license valid in the UK (This criterion will be waived in the case of an applicant whose disability prohibits driving, but who is able to organise suitable alternative arrangements)
* Exemplar communication skills with the ability to lead in a confident and efficient manner
* The ability to deploy empathy, care and quality across all professional engagement
* Be a highly determined, driven, and ambitious individual, with the desire to make a real difference to the lives of our service users and assist in the growth of a new business
* Have a high level of organisation skills with the ability to plan and prioritise with excellent attention to detail
* A creative and strategic thinker who is able to embrace, influence and communicate improvements to the team
* Positive and engaging person with the ability to build great working relationships.
About Us
At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
*Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check*.
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